E-services

In E-services, you will find the City of Vaasa’s digital service channels by subject area. In E-services, you can, among other things:

  • Fill out and send an application
  • Reserve facilities and materials
  • Apply for a permit or make a report
  • Give feedback on city services

Help with services

Are you looking for City of Vaasa’s contact information or need help with services?

Advice and service points

You can also get help and support from our advice and service points. Contact us or come and visit.

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Happiness tips from Vaasa

What made you happy in 2025? We’d like to hear your story and your happiness act – whether big or small, planned, or spontaneous. What matters is that it brought joy and happiness.

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Share your happiness act and enter the prize draw

In Vaasa, we want everyone to have the opportunity to live a happy life

Pause for a moment and reflect on the past year. Think back to the moments that made you smile. Can you remember a kind act you’ve done for yourself or someone else, one that made you happy and warmed your heart? Perhaps it was a kind word to a stranger, a walk along the Waterfront Route in the sun, a donation to charity, or a moment you took just to relax. Happiness is made up of these small acts.

Enter the prize draw by sharing a happiness act you did in 2025. The prize is a happy weekend in Vaasa, including one night for two at a hotel and a special programme (worth €200)! The entry period is 31 Dec 2025 – 31 Jan 2026. The draw will be held among all respondents, and the winner will be contacted personally.

Share your happiness act

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The happiness survey shows the way in Vaasa

The City of Vaasa monitors residents’ happiness through an annual survey. Taking the survey gives all residents a chance to have their say, as the results are used to develop the city’s services. A record number of residents responded to the 2024 survey, and we are now eagerly awaiting the 2025 results.

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The journey to becoming Finland’s happiest city starts with you

In 2020, we made happiness a strategic goal for the City of Vaasa; not just as a word or an idea, but as a concrete part of developing our city. Vaasa aims to be the happiest city in the world’s happiest country, and every resident has an important role to play in achieving this.

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Do you remember our happiness tips?

For us, happiness is something we create together, and we hope you have had the chance to experience what happiness in Vaasa feels like. Our greatest source of happiness is the ability to find joy in small moments, so let’s keep doing the little things with a big heart.

Happiness tips from Vaasa

Did you try out our happiness tips for 2025? Perhaps you paused to listen to a friend, took some time for yourself, smiled at a passer-by, or did a small act to protect nature.

  1. Look after yourself

    Take time for yourself and pause to enjoy the things that make you truly happy. Looking after yourself is the key to happiness. When you feel well, you can also support and bring joy to those around you.

  2. Smile and meet new people

    Talk to someone new. A friendly chat and a pleasant encounter can boost your own happiness and that of others. Sometimes happiness comes from unexpected moments and encounters.

  3. Be active and enjoy Vaasa’s unspoilt nature

    Cycle, walk or use public transport. Every sustainable mode of mobility reduces emissions and helps make Vaasa more pleasant, making it easier to be happy here.

  4. Spread kindness and help others

    Volunteer or donate to charity. Helping others has been shown to boost your own happiness as well. Even the smallest acts can have a big impact.

Vaasa is filled with opportunities