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Welcome Office - Information and guidance for newcomers in Finland

Welcome Office provides information on immigration, public services, societal issues, language courses, recruitment and working life in English, Finnish and Swedish.

All individuals are welcome whatever their reasons for immigration are.
The service pays particular attention to the provision of guidance and information for immigrant workers, their families, individuals who have immigrated because of family reasons and international students. The aim is to facilitate their integration into Finnish society and working life.

Welcome Office also offers its services to an array of operators, such as organisations and employers, educational organisations in the area, the third sector and projects in Vaasa and Vörå.

You can get help with:

  • immigration matters
  • recruitment
  • work matters
  • public authority services and the Finnish society
  • language courses
  • education and training
  • day care
  • housing
  • leisure activities
  • social and health care services
Welcome Office also offers its services to an array of operators, such as organisations and employers, educational organisations in the area, the third sector and projects in Vaasa and Vörå.

You can get help with:

  • immigration matters
  • recruitment
  • work matters
  • public authority services and the Finnish society
  • language courses
  • education and training
  • day care
  • housing
  • leisure activities
  • social and health care services

Welcome Office background

  • The Welcome Office service began as a project funded by the European Social Fund (granted by the Ostrobothnian ELY CEntre) and the European Regional Development Fund (granted by the Regional Council of Ostrobothnia) -project in 2012.
  • 12 municipalities in Ostrobothnia took part in the project with 3 project workers responsible for their own areas and 1 project manager.
  • The City of Vaasa administered the project from the Immigration Office at the Social- and Health Sector.
  • The customer service desk in Vaasa opened in 2012 at the Public Information Centre.
  • From 2015 onwards Welcome Office is under the Administrative Services in Central Administration.
  • The Service Advisor for the Vaasa area was still in charge of service in Vaasa, Vörå and Korsholm, but in 2017 Korsholm decided to part ways and administer a Welcome Office desk on their own.
  • 1 Service Advisor is responsible for the K5-area (Närpes, Malax, Korsnäs, Kristinestad and Kaskö).

Link to Welcome Office project pages

Pages have information on Welcome Office project 2012 – 2015, and includes information about Welcome Office in other municipalities.

welcomeoffice.fi

Are you a citizen of another EU country and moved to Finland?

You need to register your right of residence at the Finnish Immigration Service if you stay in Finland for longer than 3 months. Your residency must have grounds such as

  • an employed person
  • a self-employed person
  • a family member
  • a student

After submitting your registration, you will receive a personal identity code.
An EU citizen has the right of permanent residence in Finland after he or she has legally resided in Finland for an uninterrupted period of five years.
https://enterfinland.fi/eServices/info/europeanpermits

Are you a non-EU resident moving to Finland?

You need to apply for a residence permit if you plan to stay in Finland for longer than 90 days.
You must have a reason to stay, such as:

  • work contract
  • studies (degree or exchange)
  • to be with a family member

You must have your own sufficient means of support

First residence permit:
https://enterfinland.fi/eServices/info/residencepermit
Extended residence permit (new fixed-term residence permit):
https://enterfinland.fi/eServices/info/residenceextension
Permanent residence permit, when you have lived continuously in Finland for 4 years with an A permit:
https://enterfinland.fi/eServices/info/permanentresidencepermits

Are you Nordic citizen and have moved to Finland?

You must register your place of residence within one week of moving to Finland by visiting the Local Register Office (Magistraten / Maistraatti) at Wolffintie 35 in Vaasa.

Contact details

  • +358 06 325 1551

Visit us

Open

  • Monday - Friday 10.00 - 16.15 (10 a.m. to 4.15 p.m.)