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Welcome Office - Information and guidance

Are you new in Finland?
Welcome Office provides information on issues to do with immigration, public services, Finnish society, language courses, recruitment and working life.

Timetable:

  • English, Finnish & Swedish: Mon, Wed & Thu 10.00 – 16.15, Tue 10.00 – 17.00, Fri 10.00 – 15.00
  • Persian, Dari & Urdu: Mondays 10.00 – 16.00, Thursdays 10.00 – 16.00, Fridays 10.00 – 15.00
  • Arabic: Mondays 13.00 – 16.00, Wednesdays 13.00 – 15.00, Thursdays 10.00 – 14.00
  • Somali: Tuesdays 13.00 – 17.00

You can get help with:

  • immigration matters
  • recruitment
  • working life
  • public and government services and the Finnish society 
  • language courses
  • education and training possibilities
  • day care
  • housing
  • leisure activities
  • social and health care services

Everyone is welcome, no matter what the reasons for their immigration are.
Welcome Office provides guidance and advice especially for internationals and immigrant workers and their families, people immigrating due to family reasons and international students. 

Welcome Office offers its services also to a wide range of affiliates, such as; organizations and employers, different educational organizations in the area and third sector projects in Vaasa and Vörå. 

Everyone is welcome, no matter what the reasons for their immigration are.
Welcome Office provides guidance and advice especially for internationals and immigrant workers and their families, people immigrating due to family reasons and international students. 

Welcome Office offers its services also to a wide range of affiliates, such as; organizations and employers, different educational organizations in the area and third sector projects in Vaasa and Vörå. 

Welcome Office background and project website

  • Welcome Office is an information and guidance service that began in 2012 as a project funded by the European Social Fund (granted by ELY, the Centre for Economic Development, Transport and the Environment of Ostrobothnia) and the European Regional Development Fund (granted by the Regional Council of Ostrobothnia). 
  • Twelve municipalities in Ostrobothnia took part in the project. The project had three workers and one project manager. 
  • During the project, Vaasa, Vörå and Korsholm Welcome Offices were governed by the City of Vaasa through the Social and Healthcare sector’s Immigration office.  
  • Welcome Office’s customer service desk opened in Vaasa in 2012 at the Public Information Centre in the Library building. 
  • Welcome Office has been a part of the Administrative services within Central Administration from 2015 onwards. 
  • In 2017, Korsholm decided to part ways with the project and set up their own independent Welcome Office. 
  • One touring Service Advisor is responsible for the K-5 area: NärpesMalaxKorsnäsKristinestad and Kaskö. 

The project’s old website contains information on the project (between 2012 and 2015) and the Welcome Office desks in other municipalities, including their contact details. 

www.welcomeoffice.fi

Are you a citizen of another EU country moving to Finland?

You need to register your right of residence at the Finnish Immigration Service if you stay in Finland for longer than 3 months. You must have valid grounds for registering your residency: 

  • You are employed
  • You are self-employed 
  • Family reasons, for example marriage 
  • You are a student 

After submitting your registration, you will receive a personal identity code.
An EU citizen has the right of permanent residence in Finland after they have legally resided in Finland for an uninterrupted period of five years. 
https://enterfinland.fi/eServices/info/europeanpermits

Are you a non-EU resident moving to Finland?

You need to apply for a residence permit if you plan to stay in Finland for longer than 90 days. You must have a reason to stay. The reason can be:

  • You have a work contract
  • You are here to study (degree or exchange)
  • You are here to be with a family member.

You must have your own sufficient means of support.

First residence permit:
https://enterfinland.fi/eServices/info/residencepermit
Extended residence permit (new fixed-term residence permit):
https://enterfinland.fi/eServices/info/residenceextension
Permanent residence permit, when you have lived continuously in Finland for 4 years with an A permit:
https://enterfinland.fi/eServices/info/permanentresidencepermits

Are you Nordic citizen and have moved to Finland?

You must register your place of residence by visiting the local Digital and Population Data Services Agency within one week of moving to Finland. In Vaasa, it is located at Wolffintie 35. 

Finnish and Swedish courses in Vaasa

Welcome Office compiles and updates a booklet on language courses offered by different educational service providers every season. You can pick up a copy free of charge at Welcome Office, Kirjastonkatu 13.

Language courses BOOKLET 2021 Spring

Free inclusive and integrative activities in Vaasa

Welcome Office updates a calendar of integration activities in Finnish and Swedish regularly. You can ask for a copy of the calendar at Welcome office (Kirjastonkatu 13). During 2020 – 2021 the calender has not been updated due to the pandemic.

Toimintakalenteri_Verksamhetskalender

 

Event 11.5.2021: Municipal Elections 2021

  • Talent Coastline Employment -project

    The project (European Social Fund) develops the services that support access to the labor market and the establishment services for international skilled labor force in conjunction to Welcome Office.

Visit us

Opening hours

  • Monday 10 am - 4:15 pm

  • Tuesday 10 am - 5 pm

  • Wednesday 10 am - 4:15 pm

  • Thursday 10 am - 4:15 pm

  • Friday 10 am - 3 pm

  • Arabic: : Monday 1 - 4 pm (online), Wednesday 1 - 3 pm, Thursday 10 am - 2 pm (online)

  • Persian, Dari and Urdu: Monday 10 - 16, Thursday 10 - 16 and Friday 10 - 15

  • Somali: Tuesdays at 1 - 5 pm (13:00 to 17.00) with NGO Somalinaisten kehitys ry.