Multilingual customer service center excellence
The Vaasa region offers an ideal environment for establishing multilingual customer service operations, thanks to its unique combination of skilled talent and cultural diversity.
As the home to six universities, Vaasa boasts a highly educated workforce fluent in Finnish, Swedish, English, and often additional languages like German and French. This linguistic versatility makes Vaasa a perfect location for businesses serving diverse markets.
Ideal for contact and call centers
With its young, academic workforce, Vaasa is an excellent choice for setting up contact or call centers that cater to customers across the Nordic countries and English-speaking regions. The city already hosts numerous national and international companies that have recognized the strategic value of its multilingual talent pool.
Opportunities in digital healthcare
In addition to general customer service, Vaasa’s strong focus on healthcare education creates unique opportunities for digital healthcare providers to centralize their multilingual support services in the city.