Information and advisory services
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At Vähäkyrö House (Vähäkyrö-talo), you can get help and advice on the services offered by the city, as well as Kela's helpline customer service. We also provide Postal Services. Welcome every weekday!
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The service advisors at Citizen Services are there to help you and guide you through City of Vaasa’s administration and other areas of public administration. If you are unsure which department you need to contact in different situations, the advisors will help you find the relevant information.
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Are you new in Finland?
Welcome Office provides basic information in several languages on matters such as immigration, public services, integration, the Finnish society, language courses, working life and leisure activities.
We provide general guidance and give advise on how you can settle in Vaasa on a step by step basis. -
Digital Support is ready to help you and give you advice on how to use a computer, a mobile phone, a tablet computer or the digital government services. The Digital Support services are designed to teach the citizens the skills and knowledge they need to use digital devices and digital government services safely and independently.
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Ohjaamo is aimed at young people under 30 who want support with work, education, or simply running the structures of everyday life.
