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Information and advisory services

  • Invoices from the City of Vaasa can be paid at Citizen Service Points in cash or by using the most common debit and credit cards without a service charge.

  • At Vähäkyrö House (Vähäkyrö-talo), you can get help and advice on the services offered by the city, as well as Kela's helpline customer service. We also provide Postal Services. Welcome every weekday!

  • At Citizen Services (Kansalaisinfo) you can easily pick up a brochure on the City of Vaasa, pay an invoice sent by the city and load a bus card.

  • Welcome Office provides information on immigration, public services, societal issues, language courses, recruitment and working life in English, Finnish and Swedish.