Article categories: News
Do you use Lifti? Give your opinion and respond to the customer survey!
Published: 27.7.2026
Residents' opinions on the performance of Vaasa and Mustasaari's joint public transport, Lifti, are being collected again through a yearly customer survey. By responding you can influence the development of public transport in the Vaasa region.
The purpose of the customer survey is to collect passengers’ experiences on different aspects of public transport services such as timetables, cleanliness of buses, customer service, and the route planner. This survey is similar to those carried out in previous years in order to ensure that the responses can be compared.
The survey can be completed here (webropol.com) or by filling in a paper questionnaire at one of the following service points:
- Lifti Service Point, Rewell Shopping Centre, 2nd floor.
- Citizen Services at Tammipiha (Teräksenkuja 1)
- Vähäkyrö joint service point (Vähänkyröntie 11).
The questionnaire will be open for three weeks until 16 August 2026.