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Ihmisiä jonottamassa bussiin.

Article categories: Archive News

Give your opinion and respond to the public transport customer survey!

Published: 31.7.2023

The joint public transport service between Vaasa and Mustasaari, Lifti, started operating a year ago. The residents’ opinions on the performance of public transport are again collected through a yearly customer survey. The survey opens on 31 July. By responding, you can influence the development of public transport in the Vaasa region.

The purpose of the customer survey is to collect passengers’ experiences on different aspects of public transport services such as timetables, cleanliness of buses, customer service, and the route planner. This survey is similar to those carried out in previous years in order to ensure that the responses can be compared.

The survey can be completed at:

or by filling in a paper questionnaire at one of the following service points:

  • Lifti Service Point, Rewell Shopping Centre, 2nd floor.
  • Citizen Services at Tammipiha
  • Vähäkyrö joint customer service point at Vähäkyrö-talo

The questionnaire will be open for three weeks until 20 August 2023.