E-services

In E-services, you will find the City of Vaasa’s digital service channels by subject area. In E-services, you can, among other things:

  • Fill out and send an application
  • Reserve facilities and materials
  • Apply for a permit or make a report
  • Give feedback on city services

Help with services

Are you looking for City of Vaasa’s contact information or need help with services?

Advice and service points

You can also get help and support from our advice and service points. Contact us or come and visit.

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Senior Citizens

For senior citizens we offer sports services, cultural events and group activities. Find also out about local meeting places and digital support.

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Services for senior citizens

  • Cashier Services

    Invoices from the City of Vaasa can be paid at Citizen Service Points in cash or by using the most common debit and credit cards without a service charge.

  • Digital support and guidance to online services

    Digital Support is ready to help you and give you advice on how to use a computer, a mobile phone, a tablet computer or the digital government services. The Digital Support services are designed to teach the citizens the skills and knowledge they need to use digital devices and digital government services safely and independently.

  • Meeting places

    Would you like to get to know your neighbours? Are you looking for new friends? Do you sometimes feel lonely? Here are some examples of places where you can go to meet other people and spend time in good company!

  • Nature Film Festival Vaasa Wildlife

    Vaasa Wildlife Festival has been organized every two years in Vaasa since 2002 and it is an international nature film festival hosting a film competition.

  • Public Services Vaasa - Citizen Services

    The service advisors at Citizen Services are there to help you and guide you through City of Vaasa’s administration and other areas of public administration. If you are unsure which department you need to contact in different situations, the advisors will help you find the relevant information.

Events

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News

1.4.2026

Eco Bonus encourages Vaasa residents to take environmental action – applications now open!

To mark Vaasa’s Green Leaf year, associations and resident communities operating in Vaasa can apply for an Eco Bonus of €100–€1,000 for an event,...

Nainen talvitakissa kaataa nestettä säiliöön jätehuoltopisteellä. Kuvassa näkyy Vaasa European Green Leaf 2026 -logo.
30.3.2026

Nordic Energy Capital launches city-to-city collaboration phase in Vaasa

During EnergyWeek in Vaasa last week, the Nordic Energy Capital project reached an important milestone by hosting its first Transfer Event. The event brought...

ilmakuva talvi hovioikeus
25.3.2026

Guardian: Respond to the survey on school swimming instruction!

The City of Vaasa’s basic education services are gathering guardians’ thoughts and experiences regarding swimming instruction in schools. The survey is part...

25.3.2026

EnergyWeek 2026: When the World Stepped onto Vaasa’s Stage

EnergyWeek 2026 brought international focus to Vaasa as ambassadors, industry leaders, and global partners gathered for the event’s 14th edition. The opening...

Group photo of all the visiting ambassadors in front of City Hall.
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