E-services

In E-services, you will find the City of Vaasa’s digital service channels by subject area. In E-services, you can, among other things:

  • Fill out and send an application
  • Reserve facilities and materials
  • Apply for a permit or make a report
  • Give feedback on city services

Help with services

Are you looking for City of Vaasa’s contact information or need help with services?

Advice and service points

You can also get help and support from our advice and service points. Contact us or come and visit.

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Senior Citizens

For senior citizens we offer sports services, cultural events and group activities. Find also out about local meeting places and digital support.

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Services for senior citizens

  • Cashier Services

    Invoices from the City of Vaasa can be paid at Citizen Service Points in cash or by using the most common debit and credit cards without a service charge.

  • Digital support and guidance to online services

    Digital Support is ready to help you and give you advice on how to use a computer, a mobile phone, a tablet computer or the digital government services. The Digital Support services are designed to teach the citizens the skills and knowledge they need to use digital devices and digital government services safely and independently.

  • Meeting places

    Would you like to get to know your neighbours? Are you looking for new friends? Do you sometimes feel lonely? Here are some examples of places where you can go to meet other people and spend time in good company!

  • Nature Film Festival Vaasa Wildlife

    Vaasa Wildlife Festival has been organized every two years in Vaasa since 2002 and it is an international nature film festival hosting a film competition.

  • Public Services Vaasa - Citizen Services

    The service advisors at Citizen Services are there to help you and guide you through City of Vaasa’s administration and other areas of public administration. If you are unsure which department you need to contact in different situations, the advisors will help you find the relevant information.

Events

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News

19.3.2026

The happiness of Vaasa residents has remained stable – good deeds improve wellbeing

The 2025 Vaasa happiness survey reveals that residents’ happiness remains at a strong level. The current happiness score of Vaasa residents is 74.3 out of...

Kaksi naista haalavat. Toinen naisista hymylee. Taustalla merimaisema.
18.3.2026

One-million-page reading challenge at Nummen koulu

Nummen koulu in Vaasa has taken literacy work seriously this school year. The entire school, including the staff, is participating in a one-million-page reading...

17.3.2026

System level collaboration opens new opportunities for carbon neutral energy system – EnergySampo Forum brings experts to Vaasa

A carbon-neutral future requires comprehensive development of the energy system and new forms of collaboration. The partners of the EnergySampo innovation...

13.3.2026

Safer Everyday Life Belongs to Everyone – Week Against Racism is Celebrated 16–22 March 2026

The Week Against Racism is celebrated 16–22 March 2026. The theme of the week is safety. A safer municipality. A safer city. A safer school. A safer...

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