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Housing consultation

Housing counsellors provide help and advice concerning rent arrears and evictions as well as various other housing-related problems. Housing counsellors are there to serve all residents, regardless of the type of housing. You can contact a housing counsellor by email or telephone. You can also visit a housing counsellor.

You can get help from a housing counsellor:

  • when you have rent arrears or rent payment problems
  • when you are facing eviction
  • when you need financial advice on housing
  • when you need guidance or counselling in different housing situations
  • when you are looking for a new home
  • when you have problems taking care of your home
  • when you have other housing-related challenges

 

The housing counsellor cooperates with local property owners and various authorities, as well as with other partners. The housing counsellor can be in contact with your property owner or the services you need, either together with you or with your permission.

It is important to start dealing with housing problems as early as possible. Your housing counsellor can be contacted at a low threshold. The aim of housing counselling is to ensure the continuation of housing.

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Telephone times for the housing counselling service: Mon 09:00-15:00, Tue 10:00-15:00, Wed 09:00-15:00, Thu 09:00-15:00, Fri 09:00-14:00. Housing counsellors don’t answer the telephone while a client is visiting. We will call you back after a client visit.