The aim of the Welcome Steps project is to promote the integration and settlement of immigrants within Vaasa’s cooperation network and to develop the digital accessibility and effectiveness of the Welcome Office’s low-threshold guidance and counselling services. Welcome Office is a service to provide immigrants with low-threshold guidance and counselling services without an appointment.
The aim of the project is to map existing services as well as to develop new necessary services and to direct immigrants to the right services. The project follows and develops customer journey maps, e.g. through education into working life.
The project involves providing information and training to both the target group and partners, such as public authorities, associations and companies.
Project Manager Tiina Palonen-Stenvall
040 646 3391 / firstname.lastname@example.org
Project Worker Sirpa Siikonen
040 589 9546 / email@example.com